Questions, answered
Potcoin Rewards FAQ
Everything customers and dispensaries need to know before getting started.
What is Potcoin Rewards?
A simple loyalty program for participating cannabis dispensaries. Customers earn Rewards at checkout, keep a scannable code in their wallet, and can redeem Rewards for store savings.
Do I need to download an app?
No. Create an account with your email, then keep your checkout code available in the web wallet. You can also add a phone number later for easier in-store lookup.
How do I earn and redeem Rewards?
A participating store applies Rewards when it records your sale. Store-specific earning and redemption rules may vary, so ask the store before checkout.
Can I send Rewards to friends?
Yes. Once both people have accounts, you can create a friend connection by email or QR code and send Rewards to an accepted friend.
Which stores accept Potcoin Rewards?
The store locator distinguishes confirmed partners from other listed dispensaries. Only stores marked as accepting Potcoin Rewards are participating partners.
How much does it cost a store?
The first 100 approved store locations are free for their first year. After that, the standard plan is $9.99 per location each month — holding POT is planned to offset that cost, details coming soon.
Do you process cannabis purchases or crypto?
No. Potcoin Rewards provides loyalty software. Stores remain responsible for their own sales, licensing, Rewards rules, and compliance. Crypto billing, where available, is handled through the selected payment provider.
How do I get help?
Email rewards@potcoin.cash for account or store support. Do not include login codes or other sensitive account information in a support request.
Need a screen-by-screen walkthrough? Open the Potcoin Rewards guides.
Ready to start?
Create a customer wallet or register a dispensary location.